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Contact us

If you need to get in touch with us, the information below should help signpost you to the right contact. We welcome receiving correspondence in Welsh. Any correspondence received in Welsh will be answered in Welsh and this will not lead to a delay in responding. 

You can find us at:

sa¹ú¼Ê´«Ã½¹ÙÍøÍøÒ³Èë¿Ú for Health and Social Care
16-18 New Bridge St
London
EC4V 6AG

020 7389 8030 (gan gynnwys opsiynau iaith Gymraeg)
info@professionalstandards.org.uk

Complaints or concerns

Find out more about how to complain about us from the link below. Unfortunately, we cannot deal with concerns or complaints about individual health and social care practitioners, but we have put together this list. We hope it is useful and can help you find who to get in touch with. It includes how to contact the regulators we oversee, as well as NHS bodies in the four UK countries. We are also sometimes confused with the Police Standards. Our remit is health and social care, so we cannot deal with complaints about the police. The best organisation to contact is the .

Find out more about how to complain about the PSA

General enquiries

If you have a general enquiry, please call 020 7389 8030  (including a Welsh language option/gan gynnwys opsiynau iaith Gymraeg) or email info@professionalstandards.org.uk. We usually aim to respond to emails within two working days. If you have a media enquiry please email media@professionalstandards.org.uk.

Or alternatively, you can email:

  • Concerns:  unfortunately, we cannot deal with concerns or complaints about individual health/social care practitioners (find out more about who to get in touch with here if you are considering complaining about a health/social care practitioner). However, we would be interested to hear your experiences of a regulator or accredited register by using our Share your experience function or email share@professionalstandards.org.uk
  • sa¹ú¼Ê´«Ã½¹ÙÍøÍøÒ³Èë¿Ú Registers: if you have a query about an sa¹ú¼Ê´«Ã½¹ÙÍøÍøÒ³Èë¿Ú Register or the sa¹ú¼Ê´«Ã½¹ÙÍøÍøÒ³Èë¿Ú Registers programme, please email AccreditationTeam@professionalstandards.org.uk
  • If you have a query about applying for a job, you can get in touch with our HR team by emailing recruitment@professionalstandards.org.uk
  • If you have any questions about an invoice or payment, please email finance@professionalstandards.org.uk

Sharing a concern or feedback about a regulator or sa¹ú¼Ê´«Ã½¹ÙÍøÍøÒ³Èë¿Ú Register

If you would like to contact us to share your experience of a regulator or sa¹ú¼Ê´«Ã½¹ÙÍøÍøÒ³Èë¿Ú Register with us, we have a dedicated web area, including a specific form for you to do this.  If you want to contact us on any other matter, please continue down this page and use the form below.

Share your experience of regulators/sa¹ú¼Ê´«Ã½¹ÙÍøÍøÒ³Èë¿Ú Registers with us

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